Do I need to have Google Account to register on this site?
Yes, you should an email address that ends with @gmail.com or a corporate email address that is hosted by Google Mail servers (read more about Google Apps for Business).
My Android device does not have an SD Card. Can I still use KwikReports
Most Androids will have an internal SD Card. KwikReports App will use this one instead. If your Android does not have an internal SD Card then you will need to install one.
When I download and open the KRFiresprinklers.apk file I get a "Corrupt PDF" notice
Some Android devices may rename the file "KRFiresprinklers.apk" to "KRFiresprinklers.pdf" after download. If this occurs you must change the extension back to .apk.
In case file rename functionality is missing from your Android device, you can use third-party file management tools available on Google Play: File Manager.
Nothing happens after I press my "Activate KwikReports (Click Once)" button
I get a "Downloading Configuration Files" splash screen after tapping "Activate KwiKreports (Click Once)" button but then it disappears and nothing changes
The KwikReports icon is not on one of my Android home screens. It only shows up in my "Applications Section"
After installing KwikReports, tap the "Applications" icon on the device, find the KwikReports icon, press and hold to place the icon on the Home screen.
Inspection orders are not sent into my Inspector's KwikReports Application
KwikReports allows a firm to manage orders with multiple Inspectors. Once an order has been processed it is assigned to a specific Inspector, the other Inspectors will not be able to download that order. You can use online Inspection Order form to assign it to a different Inspector.
Values are missing in Inspection Order form of the KwikReports Application
Inspection Order values are populated from the online "Inspection Order" page, which should be used to provide missing values.
After completing a section of KwikReports Fire Sprinkler Report, the data does not appear in the "Preview" for that section
KwikReports Android application only records entered data once a "Save Section Data" button is selected on a system data entry screen. If the "Save Section Data" entry button is not selected, NO DATA or a X will appear on the preview screen for that item.
The inspection report is either not being sent or the client does not receive it
Can the resolution of the photos be adjusted in the report?
Inspection Report remains in "Outbox" indefinitely
My camera won't turn off and has a "Lock" icon on the screen
On some devices the camera will remain locked in the "On" position if you have hit the power button while in camera mode. You need to push your power button again, this should remove the "locked" icon.
I get a "Force Close" tapping on application buttons
Some of my report photos are sideways
Some Android devices utilize the gravity sensor to establish height and width. If yours does not, then make sure you always use the same device orientation when taking photos.
My "Gallery", "Annotate Photo", "Edit Database Items" pages don't look the same as on the User's Tutorial videos. I am missing buttons at the bottom
The amount of space that KwikReports needs to utilize on these pages requires a screen of at least 3.7". Some users have developed a "work around" using the Android back button but a larger screen is required to make use of all KwikReports features.